Certifications

Northstar Collision is proud to be a member of the GM collision network.

Northstar Collision is a certified GM Collision Repair Network facility, a program developed by General Motors to support proper and safe repairs of GM vehicles. GM CRN facilities are required to meet strict standards for training, tools, equipment, and repair processes, all designed to help ensure GM vehicles are restored to their pre-accident condition and repaired according to manufacturer specifications.

As a GM Collision Repair Network shop, Northstar Collision has access to GM’s official repair procedures, Genuine GM Parts, and the specialized equipment required to diagnose, repair, and calibrate today’s advanced GM vehicles, including aluminum and battery electric models. Our technicians follow GM-approved repair methods and quality standards, helping provide peace of mind that your vehicle is repaired correctly, safely, and with long-term performance in mind.

GM Collision Network – Frequently Asked Questions

What is the GM Collision Repair Network?

The GM Collision Repair Network is a program developed by General Motors to support proper and safe repairs of GM vehicles. Certified facilities meet GM’s standards for training, tools, equipment, and repair procedures to help ensure vehicles are repaired according to manufacturer specifications.

Why does GM certification matter for my repair?

GM certification means your vehicle is repaired using GM-approved repair procedures, specialized equipment, and Genuine GM Parts when required. This helps ensure your vehicle’s safety systems, structure, and performance are restored correctly after a collision.

What types of GM vehicles can a GM CRN facility repair?

GM CRN facilities are qualified to repair a wide range of GM vehicles, including models with advanced materials and technologies. The program includes specialty designations for internal combustion engine vehicles and battery electric vehicles, allowing certified shops to service modern GM models properly.

What standards must a GM CRN facility meet?

GM Collision Repair Network facilities must meet strict requirements for technician training, tools, equipment, and repair processes. These standards are verified through an audit process to help ensure consistent, high-quality repairs.

Who verifies a shop’s GM certification?

Audits for the GM Collision Repair Network are conducted by VeriFacts Automotive, an official partner of General Motors. Audits may be completed virtually or on-site and include verification of training, tools, equipment, and repair standards.

How often is GM certification reviewed or renewed?

GM CRN certification is reviewed through a renewal process. Certified shops must continue to meet GM requirements and successfully complete renewal audits to maintain their certification status.

Does GM certification mean genuine GM parts are used?

GM CRN facilities have access to Genuine GM Parts and official repair information. Using manufacturer-approved parts helps ensure proper fit, function, and long-term performance when repairing GM vehicles.

How does GM certification benefit customers?

Choosing a GM Collision Repair Network facility provides added confidence that your vehicle is repaired following GM standards. This supports vehicle safety, proper system calibration, and peace of mind throughout the repair process.

Does GM certification affect my vehicle warranty?

Having your vehicle repaired at a GM Collision Repair Network facility helps ensure repairs follow GM-approved procedures and standards. Proper repairs using manufacturer guidelines can help protect your vehicle’s safety features and systems, which is important for maintaining performance and supporting manufacturer warranty requirements.